Terms of Use

Table of Contents

Acceptance of Terms

By accessing and using Vision Displays’ website, services, or purchasing our LED display products, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our services or purchase our products.

These Terms constitute a legally binding agreement between you and Vision Displays Inc. (“Company,” “we,” “us,” or “our”). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Our Services

Vision Displays specializes in the design, manufacturing, and distribution of professional-grade LED display solutions, including:

  • Indoor and outdoor LED display panels
  • Custom LED display systems and installations
  • LED display control software and hardware
  • Technical support and maintenance services
  • Training and consultation services

 

Our services are provided to commercial, industrial, and institutional customers worldwide. We reserve the right to refuse service to any individual or entity at our sole discretion.

LED Display Products

All LED display products are manufactured to industry standards and undergo rigorous quality testing. Product specifications, including but not limited to:

  • Pixel pitch and resolution specifications
  • Brightness levels and viewing angles
  • Power consumption and environmental ratings
  • Lifespan and performance metrics

Products are subject to availability and may be discontinued without notice. Custom orders require written confirmation and may have extended lead times.

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, including:

  • Installation and maintenance contractors
  • Shipping and logistics companies
  • Payment processors and financial institutions
  • Cloud hosting and data storage providers
  • Technical support and software development partners

Business Partners

We may share information with authorized dealers, distributors, and integration partners to fulfill orders and provide comprehensive LED display solutions.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to respond to legal processes, government requests, or to prevent fraud and ensure safety.

Intellectual Property Rights

All content, designs, software, trademarks, and intellectual property related to Vision Displays products and services are owned by or licensed to the Company. This includes:

  • Proprietary LED display technologies and manufacturing processes
  • Control software and firmware
  • Product designs and technical documentation
  • Vision Displays brand and associated trademarks

Customers may not reverse engineer, copy, or redistribute any proprietary technology without express written permission. Use of our products does not grant any license to our intellectual property beyond normal operation of the purchased equipment.

Warranties and Disclaimers

Vision Displays provides a limited warranty on LED display products as follows:

  • LED modules: 3-year warranty against manufacturing defects
  • Control systems: 2-year warranty on hardware components
  • Software: 1-year warranty and ongoing updates
  • Installation services: 1-year warranty on workmanship

 

WARRANTIES ARE LIMITED TO REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Warranty does not cover damage from misuse, environmental factors beyond specifications, unauthorized modifications, or normal wear and tear.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Vision DISPLAYS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Damages exceeding the purchase price of the relevant product
  • Delays in delivery or installation beyond our reasonable control

 

Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim. This limitation applies regardless of the theory of liability.

Payment and Shipping Terms

Payment Terms:
  • Standard orders: 50% deposit required, balance due before shipping
  • Custom orders: 30% deposit, 40% at production milestone, 30% before delivery
  • Established customers may qualify for net-30 payment terms
  • All prices are in USD and subject to change without notice
 
Shipping and Delivery:
  • Standard delivery: 2-4 weeks for stock items
  • Custom orders: 6-12 weeks depending on complexity
  • International shipping available with appropriate documentation
  • Installation services quoted separately

User Responsibilities

Customers are responsible for:

  • Providing accurate specifications and requirements
  • Ensuring proper installation environment and power requirements
  • Following all safety guidelines and local regulations
  • Proper maintenance and operation of LED display systems
  • Obtaining necessary permits and approvals for installations

Failure to meet these responsibilities may void warranties and result in additional charges for corrective services.

Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy. Information collected may include:

  • Contact information for orders and support
  • Technical specifications and installation requirements
  • Payment and billing information
  • Usage data from connected LED display systems (where applicable)

We implement appropriate security measures to protect your information and comply with applicable data protection regulations. Data retention policies are outlined in our Privacy Policy.

Termination

Either party may terminate the business relationship with written notice. Upon termination:

  • All outstanding invoices become immediately due
  • Ongoing orders may be canceled subject to restocking fees
  • Support services will continue for any active warranty periods
  • Confidentiality obligations remain in effect

We reserve the right to terminate service immediately for breach of these Terms, non-payment, or other material violations

Governing Law and Dispute Resolution

These Terms are governed by the laws of [State/Province], without regard to conflict of law principles. Any disputes arising from these Terms or our business relationship shall be resolved through:

  • Initial good faith negotiation between the parties
  • Binding arbitration if negotiation fails
  • Jurisdiction in the courts of [City, State/Province] for any legal proceedings

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Tell Us What You’re Looking For

Please fill out the form below and our team will get back to you within 24 hours with a customized solution.